Chap is a charity that helps people in need.

Are you homeless?

Could you lose your home?

Do you have money problems?

Do you need benefit support?


We can help!

Chap is a charity that helps people in need.

Are you homeless?

Could you lose your home?

Do you have money problems?

Do you need benefit support?


We can help!

Chap is a charity that helps people in need.


Are you homeless?

Could you lose your home?

Do you have money problems?

Do you need benefit support?


We can help!


We are here to help,
tell us what you need...


REFERRALS

To make an appointment with an adviser, or to refer someone, please select the relevant link below.

What our clients said

“Extremely happy with the service. I wouldn't be where I am just now without the staff at CHAP. I will return in future if needs be”

“The service was brilliant, cannot talk highly enough of the service and will be recommending CHAP to others. I am very grateful for my advisor’s help and will not hesitate to come back for help in the future for myself and my son”

“Everything was dealt with very well and I was always kept informed. CHAP is the best service for finance help as everything was dealt with fast everything was explained clearly”

“100% fantastic service, not one single complaint. I would like to thank my advisor for all her help and would highly recommend – the service she provided couldn't have been better”

“The service and staff were great & so helpful. I wouldn't have known about PIP if it wasn't for CHAP & will be back in the future for any renewal forms”

“The service is great. I was always made to feel at ease and that staff were willing to listen to any questions/issues. The staff were very helpful”

“Extremely happy with the service. I wouldn't be where I am just now without the staff at CHAP. I will return in future if needs be”

“The service was brilliant, cannot talk highly enough of the service and will be recommending CHAP to others. I am very grateful for my advisor’s help and will not hesitate to come back for help in the future for myself and my son”

“Everything was dealt with very well and I was always kept informed. CHAP is the best service for finance help as everything was dealt with fast everything was explained clearly”

“100% fantastic service, not one single complaint. I would like to thank my advisor for all her help and would highly recommend – the service she provided couldn't have been better”

“The service and staff were great & so helpful. I wouldn't have known about PIP if it wasn't for CHAP & will be back in the future for any renewal forms”

“The service is great. I was always made to feel at ease and that staff were willing to listen to any questions/issues. The staff were very helpful”


Latest News...

by Laura Houston 22 Apr, 2024
Keeping an eye on your credit score can make a big difference in your financial life, and here’s why: What’s a Credit Score? Your credit score in like a report card for your money habits. It shows how good you are at managing your finances. In the UK, it’s usually a number between 0 and 999 (various credit reporting services can use different scales) that lenders use to decide if they’ll lend you money or not. It is also used for tenant screening, insurance, and a wide range of financial products, and can affect the interest you pay. Why Check Your Credit Score? Know where you stand: Checking your score helps you see how well you’re doing financially. It’s like looking at a map to see where you are so you can figure out where to go next. Get better deals: A good score means you can get better deals on things like loans or credit cards. It’s like having a coupon for lower prices. Catch mistakes: Sometimes, there are mistakes on your credit report that can hurt your score. Checking in regularly helps you catch those mistakes and fix them before they cause trouble. Plan ahead: Your credit score can help you plan for the big things like buying a house. By keeping an eye on it, you can make sure you’re on track to reach your goals. How to Check Your Score Thanks to technology, it’s easy to check your credit score online. Just like checking your email, you can log in to a website or app to see your score anytime, anywhere. There are several credit score services available for free; these include: ClearScore - https://www.clearscore.com/ TransUnion - https://www.transunion.co.uk/ TotallyMoney - https://www.totallymoney.com/ CreditKarma - https://www.creditkarma.co.uk/ Taking Charge of Your Finances Checking your credit score is like keeping tabs on your financial health. It helps you make better money decisions and opens doors to exciting opportunities. So why wait? Start checking your score today and take control of your financial future! If you live in North Ayrshire and need advice or assistance with anything related to money, debt, benefits, and housing, why not get in touch with CHAP? All our services are free, confidential, and accessible; call us on 030 0002 0002 or you can access our live chat or submit a referral form .
by Laura Houston 08 Apr, 2024
We encourage people to familiarise themselves with their rights as changes in rental regulations come into place. The longstanding rent cap has come to an end, bringing into place new rental regulations. As of 1 st of April 2024, landlords are no longer restricted by the previous 3% cap on rent increases, meaning that they now have the discretion to adjust rent prices in line with market conditions. This change has sparked concerns among tenants about the potential for steep increases in rental prices, especially as most are still dealing with the impact of the cost-of-living crisis, and housing affordability remains a pressing issue for many households. In response to these concerns, the Scottish government has introduced new regulations to safeguard tenants from steep, unaffordable hikes in their rent costs. Under the new rules, landlords are required to provide their tenants with three months’ notice before implementing any rent increases. The introduction of this notice period aims to give tenants adequate time to assess the proposed changes and make informed decisions about their housing situation. Additionally, landlords are not permitted to increase rents more than once in any 12-month period, a measure which aims to prevent multiple rent hikes within a short span of time, providing tenants with greater stability and predictability in their housing costs. For more information on the new rules, to check your tenancy type, and find out how these rules might relate to you, click here . While these regulations offer some protection to tenants, it is essential for individuals renting properties in Scotland to familiarise themselves with their rights under the new rules. The changes in rental regulations highlight the importance of understanding the terms of tenancy agreements and being aware of their available options in the event of disputes with landlords. CHAP is dedicated to providing assistance and support to individuals facing housing issues, offering a range of services to help tenants navigate the complexities of the rental market. In light of these developments, we are urging individuals to educate themselves about their rights and responsibilities as tenants. Whether you're facing rent increases or encountering other difficulties with your landlord, CHAP is here to provide guidance and support every step of the way. We also provide advice and advocacy services relating to benefit and debt; so, if you live in North Ayrshire and need assistance with any of these issues, don’t hesitate to reach out. You can call us on 030 0002 0002 , access our live chat service or submit a brief referral form .
by Laura Houston 28 Mar, 2024
It seems like Christmas was just last week – how is it Easter already?? With the Easter break upon us, families will no doubt be looking for ideas to keep the kids entertained whilst they are off school. Ardrossan and Saltcoats Herald have put together a handy list of suggestions, all of which are free entry and accessible to those living in North Ayrshire, their list includes: Eglinton Park, Irvine Dean Park, Kilmarnock Ardrossan Beach Front Maritime Museum, Irvine Dumfries House, Cumnock And if you are thinking of heading to Irvine Beach Park, Coastwatch is holding a free Easter Egg hunt on Easter Saturday 20th April at 12 noon. The hunt is open to kids of all ages. Hunters should gather at 12, for a 12.15pm start. Each child will receive an Easter egg at the end but they must register first. To register phone Coastwatch Monday to Friday between 10am and 4pm on 01294 271855 with name, address, and number of kids. The hunt starts and ends at the Pavilion, going through Beach Park and back along beach. To read the full article and see all recommendations, follow the link to the article here . CHAP will be closed from 5pm on Thursday 28th March and will reopen at 9am on Tuesday 2nd April. If you are concerned about anything whilst we are closed, please visit our website FAQs page where you will find guidance relating some emergency situations that can arise.  You can also call 030 0002 0002 where you can leave a voicemail and someone will respond when we reopen on Tuesday.
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